Operational Ambulance Emergency Assistant (AEA) – ER24
Location: Somerset West, Western Cape
Employment Type: Permanent | On-site
Closing Date: 20 January 2026
Reference Number: 66650
Number of Positions: 1
ER24 is currently recruiting a qualified Operational Ambulance Emergency Assistant (AEA) to join its Western Cape – East operations based in Somerset West. This is a permanent, on-site role for an experienced emergency medical professional passionate about providing quality pre-hospital care.
Main Purpose of the Role
To respond to emergency calls and deliver intermediate life support medical care in accordance with the approved scope of practice and HPCSA clinical guidelines.
Key Responsibilities
• Ensure operational readiness of ambulance and equipment
• Attend emergency calls and provide patient care within scope of practice
• Accurately complete Patient Report Forms (PRFs)
• Apply best medical practices during emergency response
• Maintain a positive public image and professionally represent ER24
• Adhere to HPCSA guidelines and company protocols
Minimum Requirements
Education
Essential:
• Ambulance Emergency Assistant (AEA) Certificate OR
• Higher Certificate in Emergency Medical Care
Advantageous:
• Completion of HPCSA Clinical Practice Guidelines (CPG) training
• If not compliant at the time of application, successful candidates will be required to complete the training during the probation period
Experience
Essential:
• Minimum 1 year Emergency Medical Services (EMS) experience
Advantageous:
• 1 year ILS experience
Skills & Knowledge
• Knowledge of HPCSA scope of practice and guidelines
• Strong patient care and clinical decision-making skills
• Computer literacy (Microsoft Office)
• Knowledge of facilities, travel routes, and local demographics
• Accurate completion of Patient Report Forms
• Proficiency in English (written and verbal)
• Ability to work under pressure in emergency situations
Employment Equity
All applicants will be considered. Preference will be given in line with the Mediclinic Southern Africa Employment Equity Plan, as well as suitably qualified internal applicants.
Internal employees on fixed-term contracts must apply using an external candidate profile, not an internal employee profile.
How to Apply
Interested candidates should apply before 20 January 2026 via the ER24 / Mediclinic careers portal.
