Netcare – Paramedics

Posted: 15 Days Ago

Build a Meaningful Career in Emergency Medical Care

At Netcare, we believe in careers that connect people with purpose. Our teams are united by a shared commitment to delivering the highest standard of safe, compassionate and ethical patient care. Guided by our core values of Care, Truth, Participation, Compassion and Dignity, we invite dedicated Paramedics to become part of our life-saving journey.

Key Responsibilities and Accountabilities

Operational Excellence

Administrative Duties

• Accurately complete all company and legally required documentation related to operational duties.

• Ensure patient handover documentation is completed according to hospital emergency unit requirements.

• Complete E-Patient Report Forms (ePRFs) for every patient treated.

• Submit all overtime, leave and operational paperwork timeously.

• Perform any other reasonable duties as requested by the Operations Manager.

Quality Improvement and Compliance

• Maintain high work standards and ensure accurate data reporting at all times.

• Respond to emergency requests and administer Advanced Life Support (ALS) in line with HPCSA protocols.

• Log all cases with the Netcare 911 Call Centre and obtain a case number for every call.

• Ensure daily cleanliness of the station and readiness of operational areas.

• Manage stock control and ensure immediate replacement after calls where possible.

• Attend Continuous Medical Education (CME) sessions to maintain CPD compliance.

• Participate in community outreach projects when required.

• Stay updated on changes to emergency care treatment protocols.

• Adhere strictly to company policies and procedures.

Vehicle and Equipment Management

• Conduct pre-shift vehicle and equipment checks using Geopal.

• Report all equipment or vehicle discrepancies immediately to management.

• Ensure daily cleaning of vehicles and equipment, with thorough weekly deep cleans.

• Maintain equipment according to manufacturer specifications.

• Prevent loss or theft of equipment and report incidents promptly.

• Ensure rechargeable equipment and batteries remain functional at all times.

• Maintain accurate drug registers and equipment checklists.

Health and Safety Compliance

• Maintain full compliance with the Compensation for Occupational Injuries and Diseases Act (COIDA).

• Report all work-related injuries immediately.

• Ensure public and operational areas remain neat, safe and hazard-free.

• Practice safe and defensive driving at all times.

• Assess scene safety before patient intervention and secure unsafe scenes when necessary.

• Wear appropriate personal protective equipment (PPE) on all calls.

• Report all unusual incidents of operational importance without delay.

Best and Safest Patient Care

Patient Care Responsibilities

• Respond to emergency calls within one minute and non-emergency calls within three minutes, unless unavoidable delays are communicated.

• Act as a professional ambassador for Netcare by showing empathy, compassion and respect.

• Keep patients’ families informed throughout treatment and transport.

• Conduct patient handovers in accordance with hospital protocols.

• Maintain strict patient confidentiality at all times.

• Accurately document patient information, valuables and administered medication.

• Perform regular drug stock counts and ensure compliance with medication regulations.

Personal Growth and Team Development

Self-Management and Professional Development

• Identify personal development needs and discuss career growth with line management.

• Implement agreed development plans to enhance professional competence.

• Share knowledge and best practices with colleagues.

• Maintain punctuality, professionalism and accountability.

• Consistently meet operational and administrative deadlines.

Customer Satisfaction

• Deliver excellent customer service in every patient and stakeholder interaction.

• Listen attentively and respond with empathy while remaining professional.

• Contribute to ongoing customer satisfaction in line with Netcare standards.

Minimum Requirements and Skills Profile

Education

Essential:

• Current HPCSA registration with the Professional Board of Emergency Care Personnel

(CCA / National Diploma EMC / Diploma EMC)

• Up-to-date knowledge of HPCSA Clinical Practice Guidelines (CPGs)

Advantageous:

• Business Management qualification

• Valid ACLS, PALS and ATLS certifications

Work Experience

Advantageous:

• 1–4 years post-graduate experience in an operational emergency care environment

• Computer literacy, including Microsoft Office

Knowledge and Competencies

Essential:

• Strong understanding of legislation relevant to emergency medical services and the Netcare 911 operational environment

Why Join Netcare?

• Work for one of South Africa’s leading healthcare providers

• Be part of a values-driven, patient-focused organisation

• Access ongoing professional development and training

• Make a real difference in people’s lives, every day

Apply now and take the next step in your emergency medical career with Netcare Sunward Park Hospital.