City of Tshwane is Hiring Technician

The role requires a combination of technical knowledge, analytical thinking, problem-solving ability and effective communication skills. The successful candidate must be capable of understanding the operational requirements of the department and translating these into effective SAP system support and maintenance processes.

The position also requires someone who can work collaboratively with colleagues, departmental officials and external SAP consultants to ensure that the system continues to support effective maintenance planning, coordination and service delivery.

Job purpose

The primary purpose of the Technician position is to manage the computerised maintenance production system (SAP), provide SAP training to colleagues and client department officials, align and maintain SAP master data, and continuously liaise with SAP consultants regarding system errors and further system development.

The successful candidate will contribute towards ensuring that the SAP plant maintenance production system operates effectively and supports the department’s maintenance management requirements.

This involves providing guidance and technical assistance to system users, maintaining accurate master data and ensuring that relevant information is correctly captured and managed. The candidate must also monitor system performance, identify irregularities and assist in resolving errors that may affect maintenance planning and operational activities.

An important aspect of the role is ensuring that users understand the relevant SAP processes and are able to apply them correctly when performing their duties. Through effective training and ongoing support, the Technician will contribute towards improving system utilisation, data accuracy and the overall effectiveness of maintenance administration.

Key responsibilities and primary functions

The successful candidate will be expected to perform a range of technical, administrative and system-support functions relating to SAP plant maintenance production processes.

Key responsibilities will include:

• Providing training to colleagues on SAP plant maintenance production processes and procedures.
• Offering technical guidance and support to officials from client departments who use the SAP maintenance system.
• Assisting users in understanding and applying the relevant SAP functions required for maintenance planning and implementation.
• Supporting the capturing, updating and management of SAP master data.
• Assisting with master data alignment to promote consistency, accuracy and reliability across the system.
• Ensuring that relevant maintenance information is captured and maintained appropriately.
• Providing assistance with SAP notifications and work order implementation processes.
• Helping users address challenges experienced when working with SAP plant maintenance production functions.
• Identifying system errors and assisting with the correction of such errors.
• Investigating system-related problems and communicating relevant findings to the appropriate technical support personnel.
• Liaising with SAP consultants regarding system errors, technical challenges and required corrections.
• Participating in further SAP development processes to support system improvements and operational requirements.
• Communicating system-related challenges and recommendations to relevant stakeholders.
• Monitoring and tracking planner groups to ensure optimal performance.
• Supporting the effective use of SAP information to improve maintenance planning and coordination.
• Promoting accurate data capturing and consistent application of SAP procedures.
• Contributing towards the continuous improvement of SAP plant maintenance processes within the department.

The successful candidate must approach these responsibilities with accuracy, professionalism and attention to detail. The effective management of maintenance information is important for ensuring that departmental officials have access to reliable system data when performing their operational duties.

Minimum appointment requirements

Applicants must meet the following minimum requirements to be considered for the position:

• A valid Red Seal trade certificate as an Artisan in one of the following fields:
• Electrical trade.
• Mechanical trade.
• Civil trade.
• At least two years’ relevant experience in the SAP plant maintenance production programme.
• Relevant experience in SAP notifications and work order implementation.

The required trade qualification provides the technical foundation for understanding maintenance-related activities and operational requirements. Applicants must also possess the relevant SAP plant maintenance experience because the position involves supporting the system’s production processes, notifications, work orders and related maintenance information.

Candidates should be able to demonstrate their practical exposure to SAP plant maintenance processes and their understanding of how the system supports maintenance operations.

Applicants must also be willing to undergo a criminal record check as part of the recruitment process. The successful candidate will be required to allow their fingerprints to be taken by the Tshwane Metro Police Department at their own cost.

Personal attributes and competencies

The ideal candidate must demonstrate the personal qualities and professional competencies necessary to manage technical responsibilities, support system users and contribute towards effective departmental operations.

The following attributes and competencies are essential:

• Analytical thinking skills: The ability to examine information, assess system-related challenges and identify possible causes of errors or operational problems.
• Problem-solving skills: The ability to investigate challenges, identify appropriate solutions and assist with resolving SAP-related difficulties.
• Service delivery innovation: The ability to identify opportunities for improving SAP processes, system utilisation and the quality of support provided to users.
• Communication skills: The ability to communicate clearly and professionally with colleagues, client department officials, SAP consultants and other relevant stakeholders.

The successful candidate must also demonstrate patience and professionalism when assisting users who may experience difficulties with SAP processes. The ability to explain technical information in a clear and understandable manner will be important when providing training and system support.

A responsible approach to data management, attention to detail and the ability to work with different stakeholders will further contribute towards successful performance in this position.

SAP system management and technical support

An important component of the position is the effective management and support of the SAP plant maintenance production system.

The successful candidate must assist in ensuring that relevant system information is captured and maintained correctly. Accurate master data is important because it supports the effective administration and coordination of maintenance activities.

The candidate will also assist with notifications and work order implementation, helping to ensure that users understand the processes required to record and manage maintenance-related activities within SAP.

Where system errors occur, the Technician must assist in identifying the problem and ensuring that the matter is communicated to the appropriate support personnel. Continuous engagement with SAP consultants will be necessary to address technical challenges and contribute to further system development.

The role also involves monitoring and tracking planner groups. This responsibility supports the effective utilisation of SAP maintenance processes and helps the department monitor the performance of relevant planning groups.

Training and stakeholder support

The position requires the successful candidate to provide training and ongoing assistance to colleagues and client department personnel.

Training must focus on helping users understand the relevant SAP plant maintenance production processes and apply them correctly in their daily responsibilities.

The candidate must be able to communicate technical procedures clearly, respond to user queries and assist with system-related challenges. Effective support will help promote consistency in the use of SAP and improve the quality of information captured by departmental users.

Building professional working relationships with colleagues, client department officials and SAP consultants will be important. The successful candidate must be approachable, cooperative and committed to supporting the effective use of the system.

Remuneration and salary package

The position is classified at job level T10.

The advertised salary scale is:

R388 116,00 to R539 040,00 per annum.

The estimated total remuneration package is:

R525 933,00 to R718 031,00 per annum.

The vacancy is associated with natural attrition within the Department of Group Property.

Employment equity considerations

The advertisement indicates that the position is available for external advertising and identifies the following categories for consideration:

• African female and African male.
• Coloured female and Coloured male.
• Indian female and Indian male.
• White female and White male.
• Persons with disabilities.
• All categories.

Applicants should consult the official City of Tshwane recruitment advertisement for the applicable employment equity and selection considerations.

How to apply

Interested and suitably qualified candidates should apply through the official City of Tshwane recruitment process for the Technician position under reference number GPDD070-2026.

Applicants are encouraged to carefully review the minimum appointment requirements before submitting their applications to ensure that they possess the required trade qualification and relevant SAP plant maintenance experience.

Candidates should prepare the following supporting information and documentation:

• An updated and detailed curriculum vitae outlining relevant qualifications, employment history, technical experience and professional competencies.
• A copy of the relevant Red Seal trade certificate in Electrical, Mechanical or Civil trade.
• Details demonstrating at least two years’ relevant experience in SAP plant maintenance production processes.
• Information relating to experience with SAP notifications and work order implementation.
• Any additional supporting documentation requested through the official recruitment process.

Applicants should ensure that all information provided is accurate, complete and relevant to the advertised position. The vacancy reference number, GPDD070-2026, should be used when identifying the position.

Before submitting an application, candidates should verify that all required supporting documents have been included and that their contact details are correct.

The supplied vacancy advertisement does not specify an application email address, online application link, postal submission address or closing date. Applicants should therefore consult the official City of Tshwane recruitment portal or the complete official vacancy advertisement to confirm the application procedure and deadline.

Applications should be submitted using the official method prescribed by the municipality.

Enquiries

Applicants who require additional information regarding the advertised position may contact:

• Faith Mangwegape: 012 358 5350
• SJ Mashoene: 012 358 4851

Important information for applicants

Applicants should carefully assess their qualifications and experience before applying. Particular attention should be given to the compulsory Red Seal trade certificate, the required two years of relevant SAP plant maintenance experience and practical exposure to notifications and work order implementation.

Candidates should understand that the position requires more than general computer skills. It involves supporting a specialised maintenance production system, assisting with master data, providing training, identifying system errors and engaging with SAP consultants to support further system development.

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