TFG is offering an exciting employment opportunity for young South Africans through its retail operations. The company is recruiting a Sales Associate (120 Hours) at Totalsports Westgate, located in Gauteng.
This opportunity is suitable for individuals who are passionate about retail, customer service, fashion, sportswear and sales. Candidates who enjoy interacting with people, working in a team and helping customers find the right products are encouraged to apply.
The position offers an opportunity to gain valuable workplace experience in a well-established retail environment while developing important skills in sales, customer service, communication and stock management.
TFG, also known as The Foschini Group, operates a wide range of retail brands across South Africa and provides opportunities for individuals interested in building careers in the retail industry.
If you are looking for employment and have a Grade 12 qualification, this Sales Associate opportunity at Totalsports Westgate could be worth considering.
TFG Sales Associate Vacancy Details
• Company: The Foschini Group (TFG)
• Retail Brand: Totalsports
• Position: Sales Associate (120 Hours)
• Location: Westgate, Gauteng
• Province: Gauteng
• Industry: Retail
• Minimum Qualification: Grade 12 (Matric)
• Employment Type: 120 Hours
About the Sales Associate Position
The Sales Associate will be responsible for delivering excellent customer service and ensuring that customers have a positive shopping experience when visiting the Totalsports store.
The successful candidate will represent the Totalsports brand by assisting customers, providing product information, recommending suitable products and contributing towards the achievement of store sales targets.
Working in retail requires individuals who are energetic, approachable, confident and willing to learn. Sales Associates must be able to communicate effectively with different customers and understand their needs before recommending products.
The role also involves maintaining the appearance of the store, replenishing merchandise and ensuring that products are displayed correctly.
Candidates should be comfortable working in a fast-paced retail environment where customer satisfaction and sales performance are important.
Key Responsibilities and Duties
The successful candidate will be expected to perform various duties to support the daily operations of the Totalsports store.
1. Customer Service and Brand Representation
• Act as an ambassador for the Totalsports brand by representing the company professionally.
• Welcome customers and provide friendly, helpful and professional assistance.
• Deliver an excellent customer experience by understanding customer needs and offering appropriate solutions.
• Assist customers with product enquiries, sizes, styles and available merchandise.
• Build positive relationships with customers to encourage repeat visits and customer loyalty.
2. Sales and Achieving Targets
• Actively contribute towards achieving the store’s sales targets.
• Monitor personal sales performance against assigned targets.
• Identify opportunities to increase sales by recommending suitable products.
• Promote different products and encourage customers to explore the available product range.
• Use effective selling and negotiation techniques when interacting with customers.
• Keep up to date with the latest sportswear, fashion and retail trends.
3. Stock Management and Store Presentation
• Assist with replenishing stock to ensure that the store is always ready for customers.
• Ensure merchandise is properly displayed and arranged according to store standards.
• Help maintain a clean, organised and presentable shopping environment.
• Assist with monitoring stock availability and reporting any stock-related concerns.
• Ensure that products are correctly presented and easily accessible to customers.
4. Teamwork and Store Operations
• Work together with other employees to achieve store objectives.
• Follow company policies, procedures and operational standards.
• Take initiative when performing assigned duties.
• Manage multiple responsibilities in a busy retail environment.
• Support colleagues and management with daily store activities.
Minimum Qualifications and Experience
Applicants interested in this position must meet the stated educational requirement.
Minimum Qualification:
• Grade 12 (Matric).
Candidates should also demonstrate an interest in retail, sales and customer service.
The ability to communicate effectively, work with different people and remain professional when dealing with customers will be important for this position.
Required Skills and Competencies
TFG is looking for individuals who can contribute positively to the store and deliver a good customer experience.
The following skills and competencies are important:
Communication Skills
Applicants should have good verbal and written communication skills. They must be able to communicate clearly with customers, colleagues and management.
Customer Service Skills
The ability to understand customer needs, respond to enquiries and provide helpful solutions is essential.
Sales Skills
Candidates should be target-driven and willing to identify opportunities to increase sales and promote available products.
Ability to Multitask
Working in retail can be demanding, especially during busy shopping periods. Applicants should be able to manage different tasks while maintaining good service standards.
Independent Working
The successful candidate should be comfortable working independently, taking responsibility and completing assigned duties without constant supervision.
Attention to Detail
Attention to detail is important when arranging merchandise, replenishing stock and maintaining store presentation.
Other important skills include:
• Building customer loyalty.
• Customer service delivery.
• Navigating customer challenges.
• Negotiation and selling.
• Taking initiative.
• Working under pressure.
• Time management.
• Teamwork and interpersonal skills.
Expected Behaviours
TFG also expects candidates to demonstrate positive workplace behaviours that support the company’s values and operational standards.
These include:
Adhering to Standards
Ensuring that work is completed according to the required quality standards, company policies and procedures.
Continual Improvement
Actively looking for opportunities to improve work processes, service delivery and personal performance.
Decision Making
Being able to assess situations, identify possible solutions and make appropriate decisions when dealing with customers and workplace responsibilities.
Driving and Persevering
Demonstrating determination, motivation and commitment towards achieving personal and store targets.
Meeting Customer Expectations
Consistently delivering good customer service and ensuring that customers receive assistance that meets their expectations.
Planning and Organising
Managing responsibilities effectively, organising tasks and ensuring that important duties are completed on time.
Relating and Networking
Building positive working relationships with customers, colleagues and other people within the workplace.
Why Consider Working at TFG?
TFG is a recognised retail group in South Africa, with various brands operating across different retail categories.
Working in a retail environment can help individuals develop practical workplace skills that are useful for future employment opportunities.
Through a Sales Associate position, successful applicants can gain exposure to:
• Customer service and client relations.
• Retail sales and merchandising.
• Stock management.
• Communication and teamwork.
• Workplace professionalism.
• Meeting sales targets.
• Problem-solving and decision-making.
These skills can be valuable for individuals who want to develop their careers in retail, sales, customer service and other business-related fields.
How to Apply for TFG Yes Youth Opportunities
Interested candidates who meet the minimum requirements can apply online for the Sales Associate (120 Hours) position at Totalsports Westgate.
Applicants should ensure that they provide accurate personal information and complete all required sections of the online application.
Before submitting your application, make sure that your CV contains your updated contact details, educational qualifications and any relevant work experience.
Candidates should also ensure that their Grade 12 qualification information is correctly included.
Important Information for Applicants
• Applicants must have Grade 12 (Matric).
• The position is based at Totalsports Westgate in Gauteng.
• The position is advertised as a 120-hour Sales Associate opportunity.
• Candidates should demonstrate good communication and customer service skills.
• Applicants should be comfortable working towards sales targets.
• Ensure that all information submitted during the application process is correct.
Click here to Apply for TFG Yes Opportunity
