Prepare Cash on the Applicable System
• Inspect containers and bags for damage, tampering or interference.
• Report any abnormalities or discrepancies to the Team Controller.
• Acknowledge containers and bags on the applicable system.
• Process deposits according to agreed bank SLAs and SOPs.
• Ensure that all deposits are processed within the required turnaround times.
• Prepare the workstation accurately to ensure effective and efficient note counting.
• Maintain a clean, organised and secure work area.
Note Sorting
• Sort prepared deposits and notes for FDP/ACDP processing on the same day and within the required cut-off times.
• Send rejected notes to the Reject Teller together with the required PCD cards, deposit slips and stop-loss bags for verification and balancing.
• Prepare the required production board containing the client name, date, denominations, number of bundles and operator name.
• Display the production board to the camera as required.
• Balance each deposit accurately.
• Report shortages, surpluses and other differences to the Team Controller.
• Complete production sheets accurately.
• Ensure that machine downtime is recorded in the downtime register.
• Ensure end-of-day bundles are verified by the Team Controller.
• Participate in daily balancing and reconciliation procedures.
Reconciliation of ACDP Deposits
• Reconcile rejected notes to validate the information captured during processing.
• Manually inspect rejected notes for possible counterfeit, dye-stained, damaged or mutilated notes.
• Follow the correct procedures when handling suspicious or rejected currency.
• Report irregularities and discrepancies to the Team Controller.
• Perform authorised cash transfers to vaults.
• Complete end-of-day balancing and reconciliation of all cash received.
• Process shortages and surpluses according to the applicable SOPs.
Desktop Deposit Processing
• Inspect containers and bags for damage, tampering or other irregularities.
• Report any anomalies to the Team Controller.
• Acknowledge containers and bags on the applicable system.
• Keep deposits separated according to individual customers at all times.
• Ensure deposits are processed on the same day they are received.
• Process and balance deposits accurately on the applicable system.
• Perform end-of-day balancing and reconciliation of all cash received.
• Handle shortages, surpluses and other transactions according to SOPs.
• Prepare deposits accurately to support efficient note counting and processing.
Sachet and Coin Processing
• Process bulk coin deposits according to company policies and procedures.
• Sort and process teller coin transfers.
• Prepare the required production board containing the client name, date, denomination and operator names.
• Display the board to the camera as required.
• Receive and verify money bins.
• Check seals, denominations and bin registers.
• Count bags and ensure that they balance with the bin page and denomination.
• Open bags according to approved procedures and load the coin into the appropriate wagon.
• Operate coin-processing equipment correctly and safely.
• Clear machine jams according to approved procedures.
• Balance money according to the client and deposit.
• Report discrepancies to the Team Controller.
• Complete end-of-day balancing and reconciliation.
Bank-System Integrated Deposit Processing
• Validate transactions linked to system integrations according to the bank’s SLA.
• Inform Client Services when account numbers are not linked to the banking system.
• Assist in preventing delays in crediting customer accounts.
• Verify deposit account numbers carefully to prevent losses and incorrect postings.
• Escalate system downtime and delayed batches to the Team Controller.
• Ensure transactions are accurately processed and recorded.
Payroll and Change
• Process payroll and change transactions according to the applicable customer SLA.
• Report discrepancies to the Team Controller promptly.
• Ensure floats are sealed in drop-safe bags together with the required float-packing slips.
• Place floats into trolleys according to customer requirements.
• Process payroll entries within the required banking SLA timeframes.
• Report defects or faults on equipment to the Team Controller.
• Obtain the required bank authorisation before dispatching cash according to SOPs.
• Maintain accuracy and security throughout the payroll and change process.
Prepack and Treasury
• Assist with the accurate packing and unpacking of bank and ATM cash.
• Ensure cash is packed according to approved requirements.
• Manage consumables according to packing requirements.
• Confirm that bag numbers and seal numbers are recorded correctly.
• Complete all required documentation accurately.
• Support treasury operations while maintaining strict cash-security procedures.
Equipment Management
• Operate cash-processing equipment according to Standard Operating Procedures.
• Protect and take proper care of company equipment and assets.
• Clean machines before the start of the shift and after the shift where required.
• Report equipment defects, breakdowns and operational problems to the Team Controller.
• Record machine downtime accurately.
• Follow all safety and operational procedures when using equipment.
Governance and Compliance
• Align daily activities with the organisation’s policies, procedures and quality standards.
• Support compliance with ISO 9001:2015 Quality Management Standards.
• Follow all applicable cash-handling, security and operational controls.
• Maintain accurate documentation and records.
• Report discrepancies, risks and irregularities through the appropriate channels.
• Support the organisation’s Environmental, Social and Governance (ESG) requirements.
• Maintain confidentiality when handling customer and banking information.
Organisational Culture
• Demonstrate professionalism, honesty and integrity.
• Work effectively with colleagues, Team Controllers and other departments.
• Support the organisation’s values and workplace culture.
• Communicate clearly and respectfully with team members.
• Take responsibility for the accuracy and quality of your work.
• Demonstrate commitment to customers and service excellence.
• Work effectively as part of a team in a high-volume processing environment.
Change Management and Business Support
• Support the implementation of new processes and procedures.
• Adapt to changes in systems, processes and operational requirements.
• Communicate changes accurately when required.
• Escalate concerns or operational issues to the relevant Subject Matter Experts (SMEs).
• Support business continuity during periods of organisational change.
• Participate in presentations, workshops or forums where required.
• Assist with the integration of business units and processes where applicable.
Requirements
• Grade 12 / Matric with Mathematics.
• Must be between 18 and 29 years old.
• Must be unemployed.
• Must not have previously participated in a National Certificate Banking programme.
• Must be available for the full 9 to 12 month contract period.
• Candidates should be willing to work in a structured cash-processing environment.
• Good numerical ability and attention to detail are important.
• Basic computer literacy and the ability to learn new systems will be advantageous.
• Candidates should be reliable, trustworthy, disciplined and able to follow detailed procedures.
Skills and Personal Attributes
The ideal candidate should have strong attention to detail, good numerical ability, accuracy when working with information and cash, basic computer skills, good communication skills and the ability to work effectively as part of a team. The candidate should also be comfortable working under pressure, meeting strict deadlines and following detailed procedures.
Because this position involves handling customer cash and sensitive banking information, honesty, integrity, confidentiality and responsibility are particularly important. Candidates should also be able to identify discrepancies, report problems promptly and follow instructions from supervisors and Team Controllers.
How to Apply
Interested and qualifying candidates should apply through the official recruitment or careers platform where the vacancy was advertised. When applying, use the Reference Number: PTA CPUBLOCT 2026 to ensure that your application is linked to the correct position.
Before submitting your application, make sure your CV clearly includes your Grade 12/Matric qualification, Mathematics subject, contact details, relevant skills, computer literacy and any previous work experience, volunteering, learnerships or training that demonstrates reliability, numerical ability, administration or customer-service skills.
Candidates should ensure that their CV and supporting documents are accurate and up to date. If the application system requests supporting documentation, upload the required documents in the specified format before submitting the application.
Important: Only candidates who meet the stated requirements should apply, particularly the age requirement, unemployed status, Grade 12 with Mathematics and the requirement not to have previously participated in a National Certificate Banking programme.
Apply for Unemployed Banking Learnership



