Location: Centurion, Gauteng, South Africa
Company: OUTsurance
Job Type: Fixed-Term Learnership / Contract
Duration: 18 Months
Stipend: R9,000 per month
Industry: Financial Services & Insurance
Role: FAIS Non-Financial Advice Giving Role
About the OUTsurance Learnership
OUTsurance is offering an 18-month OSS Hastings Learnership in Centurion, South Africa, aimed at unemployed young South Africans who are interested in gaining valuable workplace experience and building a career in the financial services, insurance and call centre industry.
The learnership provides participants with an opportunity to gain practical workplace exposure while developing important professional and technical skills. It is particularly suited to individuals who are motivated, enjoy interacting with people and would like to establish a career in the insurance and financial services sector.
OUTsurance has been operating in the South African insurance industry for more than two decades and is known for combining technology-driven solutions with a strong focus on customer service and people.
This learnership is an opportunity for unemployed youth to gain experience in a professional working environment while receiving a monthly stipend.
Learnership Overview
The OSS Hastings Learnership is a structured work-based learning programme designed to provide unemployed youth with practical workplace experience.
Successful applicants will enter into a fixed-term learnership agreement with OUTsurance. This is a learning opportunity and not an employment contract.
Participants will receive a stipend of R9,000 while completing the programme.
The programme is designed for individuals who have an interest in working in a call centre environment and who would like to develop the skills and experience required to pursue future opportunities in the financial services and insurance industry.
Working Hours
Successful candidates must be willing to work according to a predetermined roster. The working schedule may include weekends and public holidays.
The advertised working arrangement includes:
- Friday to Monday: 9-hour shifts
- Saturday: 8-hour shift
- Sunday: 5-hour shift
- Two weekdays off: These will be scheduled on either Tuesday, Wednesday or Thursday.
- Full Qualifications Training: One day per week will be dedicated to full qualifications training on-site.
Applicants should therefore be comfortable working flexible hours and according to a roster.
Public Holiday Requirements
Learnership participants may be required to work a full day on a South African public holiday if they are scheduled to work on that day.
The advertised requirement states that this does not apply when the relevant day is a public holiday in the United Kingdom.
Candidates should be prepared for a work schedule that may include weekends and public holidays.
Duties and Learning Opportunities
As part of the learnership, participants will gain exposure to a professional customer service and call centre environment.
The programme may provide learners with opportunities to develop skills such as:
- Professional customer communication
- Telephone and call centre skills
- Building positive customer relationships
- Workplace communication
- Problem-solving
- Time management
- Working effectively under pressure
- Computer and administrative skills
- Professional conduct
- Understanding the financial services and insurance environment
- Working as part of a team
- Adapting to changing workplace requirements
The programme is intended to help unemployed youth gain practical experience that can support their future career development.
Competencies and Skills Required
Applicants should be able to demonstrate strong interpersonal and communication abilities.
The successful candidate should have:
- Strong interpersonal skills and the ability to build positive professional relationships
- Initiative and a proactive approach to learning
- Professional communication skills
- The ability to adapt and respond positively to change
- The ability to multitask and handle stress
- Good verbal and written communication skills
- Self-motivation and a genuine desire to learn and develop
Minimum Qualifications
Applicants must meet the following requirements:
- Matric / Grade 12
- Computer literate
- Knowledge of Microsoft Office (MS Office)
- No previous work experience is required
This makes the opportunity particularly suitable for young people who have completed Grade 12 and are looking to gain their first formal workplace experience.
Who Can Apply?
To qualify for the learnership programme, applicants must meet the specified eligibility requirements.
You must:
- Be a South African citizen
- Be between the ages of 18 and 35
- Have been unemployed for the last six months
Applicants should carefully check that they meet all the requirements before submitting their applications.
Why Apply for the OUTsurance Learnership?
The OSS Hastings Learnership can provide unemployed youth with an opportunity to gain practical experience in a professional corporate environment.
Some of the potential benefits include:
- 18 months of structured workplace learning
- A R9,000 monthly stipend
- Practical experience in a customer-focused environment
- Exposure to the financial services and insurance industry
- Development of communication and interpersonal skills
- Opportunity to improve workplace readiness
- On-site qualifications training
- Experience that can support future career applications
For young South Africans looking to enter the insurance, financial services or customer service sector, a structured learnership can be an important first step towards gaining workplace experience.
Location
The learnership opportunity is based in:
Centurion, Gauteng, South Africa
Applicants should consider the location and working schedule before applying and ensure that they are able to attend the required training and work according to the predetermined roster.
How to Prepare Your Application
Before applying, candidates should ensure that their CV contains accurate and up-to-date information, including their educational qualifications, contact details and relevant skills.
Applicants should also make sure that they meet all the eligibility requirements before submitting their application.
Because this is a customer-focused opportunity, candidates should highlight skills such as communication, computer literacy, teamwork, problem-solving, willingness to learn and interpersonal skills where applicable.
The OUTsurance OSS Hastings Learnership offers eligible unemployed South African youth an opportunity to gain valuable workplace experience over an 18-month period.
With a R9,000 monthly stipend, structured workplace learning, on-site training and exposure to the financial services and insurance industry, the programme is aimed at individuals who are ready to develop their professional skills and gain experience in a call centre environment.
If you meet the age, citizenship and unemployment requirements and have completed Matric, this learnership provides an opportunity to start building professional experience and prepare for future career opportunities in the financial and insurance sector.
