Reference Number: HR 4/4/6/45
Salary: R280 278 per annum
Centre: Makhado Labour Centre
ABOUT THE OPPORTUNITY
The Department of Employment and Labour invites suitably qualified, competent and service-oriented candidates to apply for the position of Client Service Officer: Public Employment Service at the Makhado Labour Centre.
The successful candidate will provide professional client services to work-seekers, facilitate access to employment and learning opportunities, and support the registration and placement of work-seekers through the Employment Services for South Africa (ESSA) system.
This is an excellent opportunity for an individual who is passionate about public service, employment support and helping people access meaningful work and learning opportunities.
WHY APPLY?
- Make a meaningful contribution to employment and public service delivery.
- Gain valuable experience in employment services and labour administration.
- Develop your communication, interviewing, administrative and problem-solving skills.
- Gain practical experience working with the ESSA system.
- Work in a professional public-sector environment.
- Contribute directly to assisting work-seekers and communities.
REQUIREMENTS
Minimum Qualification:
Grade 12 / National Senior Certificate.
Knowledge
- Departmental policies, procedures and guidelines.
- Labour legislation and regulations.
- Employment Services Act.
- Public Service Act and Regulations.
- Batho Pele Principles.
Skills and Competencies
- Computer literacy.
- Good communication and interpersonal skills.
- Problem-solving and listening skills.
- Professional telephone etiquette.
- Interviewing skills.
- Ability to interpret and apply legislation.
- Good administrative and organisational skills.
- Ability to work effectively with the public and under pressure.
KEY DUTIES
The successful candidate will be responsible for:
- Registering work-seekers on the ESSA system.
- Registering work and learning opportunities on ESSA.
- Referring work-seekers to Employment Counselling Services.
- Providing administrative support with the placement of work-seekers in employment and learning opportunities.
- Assisting clients with enquiries and access to relevant departmental services.
- Performing general administrative duties.
- Participating in advocacy and awareness sessions as required.
- Providing professional and courteous service in line with Batho Pele principles.
SALARY
R280 278 per annum
EMPLOYMENT EQUITY
Priority will be given to Coloured Male, Coloured Female, Indian Female, White Male and White Female candidates in line with the Department’s Employment Equity targets.
HOW TO APPLY
Applications must include:
- A completed, initialled and signed new Z83 application form; and
- An updated and comprehensive CV.
The Z83 and CV must be submitted as one attachment for online applications.
Applicants must clearly indicate the correct job title and reference number (HR 4/4/6/45) in their application.
Email: Job-MAKH@labour.gov.za
Hand Delivery / Postal Address:
Chief Director: Provincial Operations
Private Bag X9368
Polokwane
0700
Hand Delivery:
42A Schoeman Street
Polokwane
The new Z83 form is available from any Public Service Department or www.gov.za/documents.
Only shortlisted candidates will be required to submit certified copies of qualifications and other supporting documents.
CLOSING DATE
28 September 2026
Walk-in applications: 16:00
Online applications: 23:59
Late applications and applications that do not comply with the requirements will not be considered.
ENQUIRIES
MI Makgobola
Tel: (015) 290 1723
For Attention: Sub-Directorate: Human Resources Management, Polokwane.
START YOUR NEXT CAREER CHAPTER
If you are committed to quality service, helping work-seekers and contributing to employment opportunities in South Africa, we encourage you to apply.
Submit your application before the closing date and take the next step towards a rewarding career in public service.
