UIF Client Service Officer (X13 Posts) -Apply Now

Job Locations and Reference Numbers

All successful candidates will be based at the Labour Centre in Kariega but will be stationed at various satellite offices across the region. The available positions are distributed as follows:

• Joubertina Satellite Office – Ref: HR/4/4/9/16 (1 Post)
• Louterwater Satellite Office – Ref: HR/4/4/9/17 (1 Post)
• Misgund Satellite Office – Ref: HR/4/4/9/18 (1 Post)
• Hankey Satellite Office – Ref: HR/4/4/9/19 (1 Post)
• Patensie Satellite Office – Ref: HR/4/4/9/20 (1 Post)
• Jeffreys Bay Satellite Office – Ref: HR/4/4/9/21 (1 Post)
• Humansdorp Satellite Office – Ref: HR/4/4/9/22 (1 Post)

These locations provide a great opportunity to work within local communities while gaining valuable government experience.

Minimum Requirements

To qualify for the Client Service Officer vacancies, applicants must meet the following requirements:

• Grade 12 / Senior Certificate
• No previous work experience required
• Basic understanding of government legislation and policies (advantageous)
• Willingness to learn and undergo on-the-job training

Knowledge Requirements

Candidates should have knowledge or be willing to learn about the following:

• Unemployment Insurance Act and Regulations
• Unemployment Insurance Contributions Act
• Public Finance Management Act (PFMA)
• Protection of Personal Information Act (POPIA)
• UIF policies, systems, and procedures
• Treasury Regulations
• Departmental policies and guidelines
• Batho Pele Principles (people-first service delivery)

Key Skills and Competencies

To succeed in this role, candidates should demonstrate the following skills:

• Strong interpersonal and communication skills (verbal and written)
• Good telephone etiquette and customer service ability
• Computer literacy and basic administrative skills
• Active listening and interviewing skills
• Ability to interpret legislation and apply rules correctly
• Conflict management and problem-solving skills
• Time management and ability to work under pressure
• Attention to detail and analytical thinking

These skills will help you deliver excellent service and grow within the public sector.

Key Duties and Responsibilities

As a Client Service Officer: Employer Services, your daily responsibilities will include:

• Providing screening services to members of the public
• Processing applications for UIF benefits accurately and efficiently
• Registering payment continuation forms
• Assisting clients with queries related to UIF and labour services
• Performing general administrative duties
• Ensuring compliance with relevant legislation and policies
• Delivering professional and customer-focused service at all times

This role is essential in helping citizens access important financial support and employment-related services.

How to Apply

Interested candidates can submit their applications using the following methods:

• Postal or hand delivery:
  Deputy Director: Labour Centre Operations
  15A Chase Street
  Kariega
  6230
• Email applications:
  Jobs-ECUHG@labour.gov.za

Enquiries

For more information about the position, contact:
Ms W Koba
Tel: 041 995 7047

Why You Should Apply for These Government Jobs

There are many reasons why this opportunity stands out among entry-level jobs in South Africa:

• No experience required, making it accessible to many applicants
• Competitive government salary with stable income
• Opportunity to gain valuable workplace experience
• Exposure to UIF systems and public service operations
• Career growth potential within the Department of Labour
• Chance to serve your community and make a real impact

If you are serious about starting a career in government and want to gain practical skills while earning a steady income, this is the perfect opportunity.

Apply now for the Client Service Officer: Employer Services jobs in Kariega and take the first step toward a secure and professional future in the public sector.