This program can open doors to career paths in areas like Claims and Operations. While successful completion of the Learnership does not guarantee permanent employment, it offers invaluable experience to kick-start your career.
Program Duration: 12 months
Monthly Stipend: R5,500
Eligibility Requirements:
To qualify for this Learnership, applicants must meet the following criteria:
• Be a South African citizen aged 18–25 years.
• Have a Grade 12 certificate or NQF Level 4 equivalent.
• Have achieved the following minimum results:
• Pure Mathematics: 60% or Mathematical Literacy: 70%.
• English: 65%.
• Be currently unemployed.
• Have not participated in a Learnership program before.
Duties & Responsibilities
1. Program Participation
• Actively engage in classroom training sessions and on-the-job practical training.
• Develop an in-depth understanding of company products, policies, and procedures.
• Compile a detailed portfolio of evidence for SETA submission and maintain accurate logbooks for work-based learning.
• Successfully complete all assessments (formative and summative) to achieve proficiency.
• Master the use of company systems and operational processes.
2. Client Service Excellence
• Build and maintain strong relationships with internal and external stakeholders.
• Adhere to service level agreements and ensure client queries are resolved promptly.
• Proactively suggest improvements to client service and turnaround times.
• Uphold a culture of trust and exceptional client service delivery.
3. Team Collaboration
• Foster positive relationships with colleagues and support team initiatives.
• Actively participate in change initiatives and contribute innovative ideas.
• Take ownership of personal and professional development to advance your career.
4. Financial Prudence
• Identify cost-effective solutions and drive operational efficiency.
• Participate in risk identification and recommend resolutions where necessary.
Core Competencies
To succeed in this Learnership, you’ll need to demonstrate the following skills:
• Analytical Thinking: Ability to process information and solve problems.
• Communication: Strong presentation and networking skills, with confidence in articulating information.
• Adaptability: Positive attitude, resilience, and ability to embrace change.
• Teamwork: Collaborative approach, encouraging contributions and group decision-making.
• Ethical Conduct: Upholding high standards of integrity and confidentiality.
• Attention to Detail: Following procedures closely and adhering to processes.



