Netcare Paramedic Vacancy Details
Company: Netcare
Job Title: Paramedic
Job Reference Number: JR108809
Location: Netcare Greenacres Hospital
Work Arrangement: Onsite
Employment Type: Full-time
Closing Date: 26 October 2026
Industry: Healthcare and Emergency Medical Services
Job Category: Emergency Care and Patient Management
Purpose of the Position
The purpose of this position is to support operational efficiency, strengthen client relationships, improve service delivery, and ensure effective patient management within the organisation.
The Paramedic will be responsible for providing emergency medical care in accordance with their professional qualifications, training, and applicable Health Professions Council of South Africa (HPCSA) guidelines. The successful candidate must demonstrate the ability to respond to emergency situations, assess patients, administer appropriate treatment, and facilitate the safe transfer of patients to healthcare facilities.
The position also requires accurate documentation, effective equipment management, compliance with health and safety regulations, and professional communication with patients, family members, hospital personnel, and other emergency services staff.
Candidates must be prepared to work in a demanding environment where quick decision-making, compassion, attention to detail, and adherence to medical protocols are essential.
Key Duties and Responsibilities
Patient Care and Emergency Medical Services
The successful candidate will be responsible for providing professional emergency medical assistance and ensuring that patients receive appropriate care throughout the emergency response process.
Key responsibilities include:
• Responding to emergency calls within the required response times, including within one minute for emergency calls and within three minutes for non-emergency calls, unless an acceptable reason for a delay is communicated to the emergency call centre immediately.
• Assessing patients and providing appropriate emergency medical treatment in accordance with professional qualifications, training, and applicable HPCSA protocols.
• Administering Advanced Life Support treatment when required and within the scope of the employee’s authorised level of practice.
• Demonstrating compassion, empathy, and respect when treating patients and interacting with their families.
• Keeping family members appropriately informed about patient treatment, subject to patient confidentiality requirements.
• Ensuring that patients are handed over to hospital staff in accordance with established clinical protocols.
• Wearing protective gloves and other appropriate personal protective equipment when treating or transporting patients.
• Maintaining professionalism and courtesy when communicating with patients, relatives, colleagues, and healthcare professionals.
• Recording patient information accurately and documenting any valuables handled in accordance with company procedures.
• Completing the required drug registers whenever applicable medication is administered.
• Respecting the confidentiality of all patient information, including after a patient’s death.
• Ensuring that patient care is delivered safely, consistently, and in accordance with applicable professional standards.
Administrative Duties and Documentation
Accurate recordkeeping is an important part of emergency medical operations. The Paramedic must ensure that all relevant documentation is completed correctly and submitted in accordance with organisational requirements.
Administrative responsibilities include:
• Completing all company and legally required documentation associated with assigned duties.
• Ensuring that copies of relevant documentation are submitted to the Operations Manager for filing and recordkeeping.
• Completing hospital records whenever patients are transported and handed over through the casualty or emergency department.
• Accurately completing an electronic Patient Report Form for every patient treated.
• Ensuring that all information recorded in patient reports is accurate, complete, and consistent with the care provided.
• Completing the necessary paperwork relating to overtime worked and leave taken or requested.
• Recording every call attended through the Netcare 911 Call Centre and obtaining a case number for each call.
• Maintaining accurate records of medication administered and ensuring that drug registers are updated when required.
• Reporting incidents, discrepancies, and other matters requiring management attention.
• Performing additional reasonable duties as assigned by the Operations Manager.
The successful candidate must understand the importance of accurate documentation in supporting continuity of care, accountability, legal compliance, and quality assurance.
Quality Assurance and Continuous Improvement
Netcare requires its employees to maintain high standards of service delivery and contribute to the continuous improvement of emergency medical services.
The Paramedic will be expected to:
• Maintain the required quality standards when providing emergency medical care.
• Ensure the accuracy and integrity of information recorded in patient reports and operational documentation.
• Keep up to date with changes to clinical treatment protocols and relevant professional guidelines.
• Maintain the knowledge and practical competence required to perform duties in accordance with professional qualifications.
• Attend continuing medical education sessions to maintain Continuing Professional Development compliance.
• Participate in relevant community projects when required.
• Follow all applicable company policies, procedures, and operational guidelines.
• Cooperate with quality assurance activities and implement relevant improvements to work practices.
• Identify areas where additional training or professional development may be required.
• Maintain a professional approach when dealing with operational challenges and patient care responsibilities.
Employees are expected to comply with company policies and procedures. Failure to meet applicable requirements may result in disciplinary action in accordance with organisational policies.
Vehicle and Medical Equipment Management
The Paramedic will be responsible for ensuring that assigned vehicles, medical equipment, and supplies are maintained in a safe, clean, and serviceable condition.
Duties in this area include:
• Conducting a detailed inspection of the assigned vehicle and equipment before starting each shift.
• Completing the required vehicle and equipment checks on Geopal.
• Reporting any equipment defects, vehicle problems, shortages, or other discrepancies to the Operations Manager.
• Ensuring that vehicles and equipment remain clean and ready for use.
• Maintaining the cleanliness of vehicles and equipment daily and conducting a thorough cleaning session at least once a week, in accordance with operational requirements.
• Checking that medical equipment is functioning correctly and is maintained according to the manufacturer’s instructions.
• Ensuring that rechargeable equipment remains operational and that batteries are properly maintained.
• Updating equipment contents checklists whenever necessary.
• Taking reasonable precautions to prevent the loss, theft, or damage of company equipment.
• Reporting missing, lost, stolen, or damaged equipment to management immediately.
• Ensuring that medical supplies are adequately stocked and replenished after calls whenever possible.
• Conducting regular stock checks to confirm that the required supplies are available.
• Maintaining accurate records of medication in their possession and ensuring that all medication use is properly documented.
Proper vehicle and equipment management is essential for ensuring that emergency medical teams are prepared to respond effectively to calls.
Health and Safety Compliance
The successful candidate must understand and follow the health and safety requirements applicable to emergency medical services.
Responsibilities include:
• Complying with applicable requirements of the Compensation for Occupational Injuries and Diseases Act (COIDA).
• Reporting injuries sustained while on duty immediately to the appropriate management personnel and the Call Centre, in accordance with company procedures.
• Ensuring that public areas at Netcare 911 premises remain clean, orderly, and safe.
• Following relevant workplace safety regulations and established operational procedures.
• Using appropriate personal protective equipment when attending emergency scenes.
• Assessing whether an incident scene is safe to approach before commencing patient care.
• Taking appropriate steps to address scene hazards within the limits of the employee’s training, authority, and applicable safety procedures.
• Using safe and considerate driving techniques whenever operating a company vehicle.
• Reporting unusual incidents or occurrences that may affect the organisation or its operations to the Operations Manager without delay.
• Maintaining awareness of potential risks to patients, colleagues, members of the public, and other emergency responders.
• Ensuring that medical equipment and supplies are handled and stored safely.
The Paramedic must consistently prioritise personal safety, patient safety, and the safety of other people when responding to emergencies.
Self-Management and Professional Development
Netcare values employees who take responsibility for their professional growth and contribute positively to the organisation.
The successful candidate will be expected to:
• Identify personal development needs in relation to job requirements and future career progression.
• Discuss training requirements and development opportunities with the immediate manager.
• Develop practical action plans to address gaps in knowledge, skills, or competence.
• Follow approved development plans until the required level of competence has been achieved.
• Share relevant knowledge and experience with colleagues and other team members.
• Attend authorised training and professional development activities.
• Remain punctual and demonstrate appropriate conduct in the workplace.
• Complete assigned duties and responsibilities within the required timeframes.
• Meet deadlines and comply with operational requirements.
• Maintain a professional attitude when working independently or as part of a team.
Candidates should demonstrate a commitment to continuous learning, professional accountability, and maintaining the standards expected of an emergency care professional.
Customer Service and Client Satisfaction
Providing a positive patient experience is an important part of Netcare’s commitment to quality healthcare.
The Paramedic must consistently demonstrate excellent customer service when interacting with patients, families, hospital staff, and other stakeholders.
Responsibilities include:
• Treating every patient with dignity, compassion, and respect.
• Listening carefully to patients and their concerns while maintaining professional boundaries.
• Communicating clearly and courteously during emergency medical interventions.
• Demonstrating empathy when dealing with patients and families experiencing stressful or traumatic situations.
• Maintaining a professional appearance and manner while representing the organisation.
• Ensuring that patients receive appropriate attention and care throughout the emergency response process.
• Supporting service delivery standards and contributing to overall customer satisfaction.
• Building positive working relationships with colleagues and other healthcare professionals.
The successful candidate must understand that professional conduct, effective communication, and compassionate treatment are essential to maintaining trust and confidence in emergency medical services.
Minimum Qualifications and Requirements
Applicants must meet the essential educational and professional registration requirements to be considered for the position.
Essential Requirements
Candidates must have:
• Current registration with the Health Professions Council of South Africa (HPCSA), Professional Board of Emergency Care Personnel, as a Paramedic, with one of the specified qualifications: CCA, National Diploma in Emergency Medical Care (N. Dip EMC), or Diploma in Emergency Medical Care (Dip EMC).
• Current knowledge of and compliance with applicable HPCSA Clinical Practice Guidelines (CPG) updates.
• A sound general understanding of legislation relevant to the Netcare 911 operating environment.
• The professional knowledge and competence required to provide emergency medical care in accordance with their qualifications and authorised scope of practice.
Applicants should ensure that their professional registration and clinical practice knowledge meet the requirements specified in the vacancy.
Preferred Qualifications and Additional Certifications
The following qualifications and registrations would be advantageous:
• A qualification or educational background in business management.
• Current registration or certification in Advanced Cardiovascular Life Support (ACLS).
• Current registration or certification in Paediatric Advanced Life Support (PALS).
• Current registration or certification in Advanced Trauma Life Support (ATLS).
These additional qualifications may strengthen an applicant’s profile, although they are listed as preferred rather than essential requirements.
Work Experience
Four years of postgraduate patient care experience in an operational environment would be beneficial.
Experience in emergency medical services, patient assessment, emergency response operations, and the delivery of professional patient care may assist candidates in meeting the practical demands of the role.
Applicants should be able to demonstrate an understanding of emergency medical procedures, clinical documentation, equipment management, patient handover protocols, and the importance of maintaining professional standards in a time-sensitive environment.
Computer proficiency, particularly experience using Microsoft Office applications, would also be advantageous.
Knowledge and Skills
The ideal candidate should have the knowledge and skills necessary to perform emergency medical duties safely, efficiently, and professionally.
Relevant competencies include:
• Emergency patient assessment and management.
• Knowledge of applicable emergency medical treatment protocols.
• Understanding of HPCSA requirements and professional responsibilities.
• Accurate clinical documentation and recordkeeping.
• Effective communication and interpersonal skills.
• Compassionate patient care and customer service.
• Medical equipment and stock management.
• Health and safety awareness.
• Professional judgement and decision-making in emergency situations.
• Teamwork and cooperation with other healthcare professionals.
• Time management and the ability to meet operational deadlines.
• Commitment to continuous professional development.
Candidates should be able to work responsibly in a demanding environment while maintaining a patient-centred approach.
Physical Requirements
The role may involve physical and psychological demands associated with emergency medical response, patient treatment, and the transportation of patients.
Applicants who have a physical or psychological limitation that could affect their ability to perform the required duties should consult the employer regarding reasonable accommodation.
Any assessment of work requirements and accommodation should be handled in accordance with applicable workplace policies and legislation.
Why Consider a Career with Netcare?
Netcare is committed to delivering quality healthcare and creating meaningful career opportunities for people who want to make a difference in the lives of others.
Working in emergency medical services provides professionals with the opportunity to contribute directly to patient care, support healthcare teams, and assist people during critical moments.
This position may suit a suitably qualified Paramedic who is committed to professional development, patient safety, compassionate service delivery, and maintaining high standards of emergency medical care.
Successful candidates will be expected to uphold Netcare’s values of Care, Truth, Participation, Compassion, and Dignity while carrying out their responsibilities.
How to Apply for the Netcare Paramedic Vacancy
Interested and suitably qualified candidates should submit their applications through the official Netcare careers platform.
When applying, applicants should ensure that their professional registration details, qualifications, work experience, and any relevant additional certifications are accurately presented.
Before submitting an application, check that you meet the essential requirements, particularly the specified emergency medical qualification and current HPCSA registration.
Job Reference Number: JR108809
Position: Paramedic
Work Location: Netcare Greenacres Hospital
Closing Date: 26 October 2026
Application Website: Visit the official Netcare Careers Website to look for the vacancy and follow the application instructions provided by the employer.
Applicants are encouraged to apply before the closing date to avoid missing the opportunity.
Important Notice to Applicants
The Paramedic position requires the specified professional qualification and current HPCSA registration. Applicants should carefully review the eligibility criteria and ensure that the information provided in their applications is correct.
The four years of postgraduate patient care experience, business management education, ACLS, PALS, ATLS, and Microsoft Office proficiency are listed as preferred or advantageous rather than mandatory requirements in the supplied vacancy information.
Only applications submitted through the employer’s designated application process should be relied upon. Applicants should use official Netcare recruitment channels to verify the vacancy and obtain further application information.



