PEP Stores – Sales Assistants 2026

Depending on the operational needs of the store, employees may be required to work up to 27 hours per week. The exact working schedule may vary according to the requirements of the specific store and business.

PEP also promotes a culture of growth and development, giving employees opportunities to learn new skills, develop professionally, and potentially progress within the organisation.

Purpose of the Position

The primary purpose of the Part-Time Sales Assistant position is to support the store in achieving its sales and operational objectives while delivering an excellent customer experience.

The successful candidate will assist customers, promote products and promotions, operate the cash register, maintain stock, receive and organise merchandise, minimise stock losses, and help ensure that the store remains clean, safe, organised, and cost-effective.

The role requires someone who is trustworthy, enthusiastic, customer-focused, and comfortable working as part of a busy retail team.

Honesty and integrity are essential, particularly because the position involves handling cash, processing payments, and working with financial transactions.

Key Responsibilities

• Welcome customers warmly and provide assistance as soon as they enter the store.
• Deliver friendly, professional, and efficient customer service.
• Assist customers in finding products that meet their needs.
• Provide accurate information regarding products, prices, promotions, and special offers.
• Promote current sales, campaigns, and promotional activities.
• Recommend additional or complementary products where appropriate.
• Work towards achieving individual and store sales targets.
• Keep up to date with new products, product features, promotions, and company initiatives.
• Operate the cash register accurately and according to company procedures.
• Process cash and electronic payments correctly.
• Follow all cash-handling and financial control procedures.
• Maintain a clean, organised, attractive, and welcoming store environment.
• Replenish merchandise and ensure products are properly displayed.
• Assist with merchandising and maintaining appealing product displays.
• Receive, unpack, check, sort, and organise incoming stock.
• Assist with stock counts and inventory management.
• Help minimise stock losses by following security and loss-prevention procedures.
• Report damaged, missing, or incorrectly received stock to the relevant manager.
• Respond professionally to customer questions, concerns, and complaints.
• Work closely with colleagues and management to achieve store objectives.
• Support a low-cost culture by using company resources responsibly.
• Follow all company policies, procedures, security requirements, and health and safety standards.
• Perform additional reasonable duties as required by the Store Manager or supervisor.

Minimum Requirements

• Matric / Grade 12 qualification.
• Previous retail, sales, cashier, or customer-service experience is advantageous.
• Experience in roles such as Cashier, General Assistant, Store Assistant, Store Associate, Sales Assistant, Sales Associate, Sales Consultant, Sales Representative, Retail Assistant, or similar positions.
• Ability to work flexible hours according to the operational needs of the store.
• Clear criminal record.
• Strong communication and interpersonal skills.
• Ability to work effectively as part of a team.
• Positive attitude and willingness to learn.
• Reliable, responsible, honest, and trustworthy.
• Applicants should ideally be located reasonably close to the PEP store where they are applying.

Preferred Skills and Attributes

The following will be advantageous:

• South African candidates.
• Computer literacy.
• Previous experience using a point-of-sale system or cash register.
• A genuine passion for retail and customer service.
• Strong sales and communication abilities.
• Friendly, approachable, and confident personality.
• Good attention to detail.
• Strong work ethic and reliability.
• Ability to work effectively in a fast-paced environment.
• Good problem-solving skills.
• Willingness to learn and develop within the company.

Application Process

Applications are accepted for various PEP store locations across South Africa. Candidates should indicate the area, suburb, town, or city where they currently reside and apply for opportunities relevant to their preferred or nearest location.

Applicants will be required to complete the relevant application process and should ensure that all information provided is accurate, honest, and complete.

Application Questions

1. Can you meet sales targets within a given schedule? Please explain how you would contribute towards achieving sales targets.
2. How would you inform customers about current sales, promotions, discounts, and special offers?
3. What is the best way to build and maintain positive relationships with customers?
4. How would you make sure that you provide customers with accurate and useful product information?
5. In which area do you currently live? Please provide your specific suburb, town, city, or district.
6. Are you aware that this is a permanent part-time position and that you may be required to work up to 27 hours per week, depending on the operational requirements of the store?
7. Please confirm your Tax Number as required for the application process.

About the Opportunity

PEP offers part-time employment opportunities across multiple locations throughout South Africa. The successful candidate will have the opportunity to gain valuable retail experience while working in a dynamic, customer-focused environment.

If you are enthusiastic, hardworking, reliable, honest, and passionate about helping customers, this could be an excellent opportunity to join the PEP team and develop your retail career.

Candidates are encouraged to apply for opportunities available in their local area or at a PEP store near them.